How Do I Know What Fitbit I Have?

The convenience of wearable technology has never been more appreciated than in our current era, where health and fitness are of utmost importance.

One of the most popular brands leading the industry is Fitbit, known for its wide range of models each with their unique capabilities. Not knowing the model you own may lead to underutilizing its features, misidentifying issues, and purchasing incompatible accessories.

If you’re unsure about the type of Fitbit model you own, this is your go-to comprehensive guide to identifying it. As different Fitbit models come with varying features and capabilities, it’s essential to understand what you’re working with.

Keep reading to get detailed information on how you can identify your Fitbit model with easy, step-by-step instructions, tips, and helpful illustrations.

This information will assist you in unlocking your device’s full potential and ensure that you’re using it as effectively as possible.

Why is It Important to Know Your Fitbit Model?

Just like knowing the make and model of your car, understanding the specifics about your Fitbit model is important.

This knowledge can directly affect how you use your device and maintain its functionality. Let’s dig deeper into why knowing your Fitbit model matters:

Understanding Your Fitbit’s Capabilities

Each Fitbit model comes with unique features. While some models like Fitbit Versa offer Amazon Alexa, Spotify, and a larger display, others like Fitbit Charge focus more on fitness features such as Active Zone Minutes and a built-in GPS.

By knowing your model, you’ll understand the features at your disposal and how to use them effectively.

Troubleshooting Issues

Being familiar with your Fitbit model helps you accurately diagnose and troubleshoot issues that may arise. Whether it’s syncing issues, battery drain, or tracker accuracy problems, the solutions often differ based on the model.

Buying Appropriate Accessories

Knowing your Fitbit model helps you buy compatible accessories, such as bands, chargers, or screen protectors. Each model has distinct designs and sizes, and hence their accessories are not usually interchangeable.

Updating Firmware

Fitbit periodically releases firmware updates to improve device functionality or introduce new features. These updates are model-specific, so knowing your device model ensures you’re installing the correct updates.

What Are the Different Models of Fitbit?

Fitbit offers a diverse range of models to cater to the varying needs of its users. Here is a brief overview of the most popular Fitbit models:

Fitbit Charge Series

The Charge series is Fitbit’s most popular fitness tracker line. Models such as the Charge 4 come with features like a built-in GPS, Spotify control, and Fitbit Pay.

Fitbit Versa Series

The Versa series, including the Versa 3 and Versa 2, are Fitbit’s flagship smartwatches. They offer a wide range of smart features, including Amazon Alexa, a larger display, and music storage.

Fitbit Inspire Series

The Inspire series, such as the Inspire 2, is more simplistic and affordable, focusing on the core fitness trackings features like steps, sleep, and heart rate monitoring.

Fitbit Sense

Fitbit Sense is the most advanced health smartwatch from Fitbit. It includes an ECG app, a skin temperature sensor, and a stress management tool.

Fitbit Luxe

Fitbit Luxe is the company’s fashion-forward fitness and wellness tracker, combining style with core health and fitness features.

Knowing these Fitbit models and their unique features is the first step to identifying the model you have.

How to Identify Your Fitbit Model via the Fitbit App?

The Fitbit mobile app is a convenient way to determine your Fitbit model. Follow these steps to identify your Fitbit model:

  1. Open the Fitbit App: Launch the Fitbit app on your smartphone or tablet.
  2. Navigate to the Device Settings: Tap on the profile icon or your account icon located in the top left or top right corner of the screen. From the dropdown menu, select “Settings.”
  3. Select Your Device: Under the “Devices” section, you should see the Fitbit device(s) associated with your account. Tap on your device’s name or icon.
  4. View Device Information: Look for the “Device Details” or “About” option. It may vary slightly depending on the Fitbit model you own. Tap on it to access more information about your device.
  5. Identify Your Fitbit Model: In the device information screen, you should find details about your Fitbit model, including the model name or number. Take note of this information for future reference.
  6. Troubleshooting: If the model information doesn’t appear, ensure that your Fitbit is properly connected to the app. Try restarting your device and syncing it again.

Using the Fitbit app to identify your model is quick and easy. The app provides clear device information that helps you determine the Fitbit model you own.

How to Identify Your Fitbit Model Physically?

If you prefer a hands-on approach, you can physically identify your Fitbit model by examining its design and features. Here are some visual identification cues for popular Fitbit models:

  1. Fitbit Charge Series: The Charge series has a slim, rectangular tracker with a touchscreen display. It typically features a detachable band and a side button for navigation.
  2. Fitbit Versa Series: Versa smartwatches have a square or rectangular shape with a larger touchscreen display compared to fitness trackers. They resemble traditional watches and offer a variety of interchangeable bands.
  3. Fitbit Inspire Series: The Inspire series trackers are slim and lightweight with a small rectangular display. They often have a clip-on design or come with a wristband.
  4. Fitbit Sense: The Fitbit Sense has a similar design to the Versa series, featuring a square or rectangular shape with a larger AMOLED touchscreen. It includes additional health-focused sensors like EDA and ECG.
  5. Fitbit Luxe: Fitbit Luxe stands out with its more elegant and fashionable design. It has a slim and streamlined profile with a color touchscreen display. The bands are often more delicate and jewelry-like.

While these descriptions provide general guidance, it’s essential to compare your device’s physical characteristics with the official Fitbit product images to ensure accuracy.

How Can You Check Your Fitbit Model Using Its Serial Number?

Fitbit devices also come with unique serial numbers that can help identify the model. Here’s how to check your Fitbit model using its serial number:

  1. Locate the Serial Number: Flip your Fitbit over and examine the back of the device. Look for a combination of letters and numbers engraved or printed on the device. This is the serial number.
  2. Decipher the Serial Number: The serial number often contains information about the Fitbit model. It may include a combination of letters and numbers that signify the model and other details.
  3. Refer to Fitbit’s Support Documentation: Visit the Fitbit support website and search for their documentation on serial numbers. They usually provide information on how to interpret the serial number and determine the Fitbit model.

By decoding the serial number, you can accurately identify the Fitbit model you own.

What to Do If You Still Can’t Identify Your Fitbit Model?

If you’ve followed the previous methods and are still unsure about your Fitbit model, don’t worry. There are a few additional steps you can take to identify your Fitbit device:

  1. Contact Fitbit Support: Reach out to Fitbit’s customer support for assistance. They have dedicated support representatives who can help you identify your Fitbit model based on the device’s appearance, serial number, or other information.
  2. Visit a Local Electronics Store or Fitbit Authorized Service Center: If you have a nearby electronics store or Fitbit authorized service center, consider visiting them. The staff there might be able to identify your Fitbit model by physically examining the device.

Remember to provide as much information as possible, such as the device’s physical appearance, features, and any other distinguishing details. This will help the support team or service center provide accurate assistance.

Tips to Keep Your Fitbit Information Handy

To ensure you always have access to your Fitbit model information, consider following these tips:

  1. Register Your Device with Fitbit: When you first set up your Fitbit device, register it with your Fitbit account. This way, the device’s information will be linked to your account, making it easily accessible in the Fitbit app.
  2. Save Device Information in a Safe Place: Take note of your Fitbit model, serial number, and any other relevant details. Store this information in a safe place, such as a digital document or a dedicated notebook. This way, you can refer to it whenever needed.

By implementing these tips, you can ensure that you have quick access to your Fitbit model information whenever required.

Frequently Asked Questions (FAQs)

Where can I find Fitbit’s serial number?

The serial number is usually located on the back of your Fitbit device. Look for a combination of letters and numbers engraved or printed on the device.

What are the key differences between Fitbit Charge and Versa series?

The Fitbit Charge series focuses more on fitness tracking features, while the Versa series offers smartwatch functionality with a larger display, music storage, and access to apps like Amazon Alexa.

Can I use the same accessories for different Fitbit models?

Fitbit accessories, such as bands and chargers, are usually model-specific. It’s important to ensure compatibility by checking the compatibility information provided by Fitbit or referring to the product packaging.

How often does Fitbit release new models?

Fitbit typically releases new models or updates existing ones every year or two. However, the release frequency may vary, so it’s best to stay updated through Fitbit’s official website or announcements.


Identifying your Fitbit model is crucial for maximizing its potential and troubleshooting any issues that may arise.

In this article, we explored various methods to help you determine the Fitbit model you own. Whether it’s using the Fitbit app, visually identifying the device, or decoding the serial number, these steps will ensure you have a clear understanding of your Fitbit model.

Remember, knowing your Fitbit model allows you to make the most of its features, find compatible accessories, and stay up-to-date with firmware updates. If you’re still uncertain about your Fitbit model, don’t hesitate to reach out to Fitbit support or visit an authorized service center for further assistance.

Take charge of your Fitbit experience by knowing exactly what Fitbit model you have, and enjoy the full range of benefits it offers.

Sherry's editorial journey seamlessly merges with her passion for horology at WatchReflect. As a seasoned editor and watch enthusiast, she curates insightful guides that cater to novices and connoisseurs alike. With a penchant for research and a flair for storytelling, Sherry transforms horological complexities into engaging narratives. Her mission is to illuminate the path for those navigating the multifaceted realm of timekeeping.

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