How to Reset Amazfit GTR 2e?

The Amazfit GTR 2e smartwatch is a versatile device that offers a wide range of features to enhance your daily life. However, there may be times when you encounter issues or need to start fresh with your device. In this article, we will explore the process of resetting the Amazfit GTR 2e, providing you with the necessary steps to overcome any problems you may face. Whether you are experiencing a frozen screen, software glitches, or connectivity issues, understanding how to reset your smartwatch can help resolve these issues and restore it to its optimal functioning.

Resetting your Amazfit GTR 2e can be a useful troubleshooting technique, allowing you to start anew or resolve persistent problems. By following the steps outlined in this guide, you will be able to reset your smartwatch effectively and regain its full functionality. So, let’s dive into the details of how to reset your Amazfit GTR 2e and get it back on track.

Understanding the Need for a Reset

There are several reasons why you might need to reset your Amazfit GTR 2e. Let’s explore some of the common scenarios where a reset can be beneficial:

  1. Frozen or Unresponsive Device:
    • If your Amazfit GTR 2e becomes unresponsive, freezes, or fails to respond to your commands, a reset can help resolve the issue.
    • A reset can help clear temporary glitches and refresh the device’s software, bringing it back to a responsive state.
  2. Software or App-Related Issues:
    • Occasionally, you may encounter software or app-related issues on your smartwatch.
    • Resetting the Amazfit GTR 2e can help address these problems by restoring the software to its default settings and resolving conflicts.
  3. Troubleshooting Connectivity Problems:
    • If you are experiencing difficulties connecting your Amazfit GTR 2e to your smartphone or facing persistent connectivity issues, a reset can often help establish a stable connection.
    • Resetting the smartwatch clears any network settings or connectivity configurations that may be causing the problem.

It is important to note that before proceeding with a reset, it’s recommended to back up any important data or settings from your Amazfit GTR 2e. This will ensure that you can easily restore your preferences and information after the reset process.

Exploring the Reset Options

When it comes to resetting the Amazfit GTR 2e, there are two main options to consider: a soft reset (rebooting) and a factory reset (hard reset). Let’s delve into each option to understand their purposes and how to perform them.

Soft Reset (Rebooting)

A soft reset is a simple and non-intrusive way to refresh your Amazfit GTR 2e. It can be performed in situations where the device is unresponsive or experiencing minor issues. Here’s how you can perform a soft reset:

  1. Press and hold the power button on the side of your Amazfit GTR 2e.
  2. Keep holding the button until you see the power-off menu appear on the screen.
  3. Release the button, then tap on the “Restart” option.
  4. Wait for your smartwatch to reboot and start up again.

Performing a soft reset can often resolve minor issues by clearing temporary glitches or software hiccups. If your device is still not functioning properly after a soft reset, you may need to proceed with a factory reset.

Factory Reset (Hard Reset)

A factory reset is a more comprehensive reset option that erases all data and settings on your Amazfit GTR 2e, returning it to its original factory state. This option is useful when you encounter persistent issues that cannot be resolved through a soft reset or when you want to start fresh with your smartwatch. Here’s how you can perform a factory reset on your Amazfit GTR 2e:

  1. Go to the settings menu on your Amazfit GTR 2e. You can access it by swiping down on the watch face and tapping on the gear icon.
  2. Scroll down and select the “System” option.
  3. Within the System settings, scroll down again and choose the “Reset” option.
  4. You will see two reset options: “Factory Reset” and “Factory Reset & Remove Device Connection”. The latter option removes the connection between your smartwatch and your smartphone. Choose the appropriate option based on your needs.
  5. Confirm your selection and enter any necessary passcode or PIN if prompted.
  6. Your Amazfit GTR 2e will begin the factory reset process. It may take a few moments for the reset to complete.
  7. Once the reset is finished, your smartwatch will reboot and return to its initial setup screen.

It’s important to note that performing a factory reset erases all data, settings, and apps on your Amazfit GTR 2e. This includes personalized watch faces, activity history, and custom settings. Therefore, it is crucial to back up any important data or settings before proceeding with a factory reset.

Resetting the Amazfit GTR 2e Using the Amazfit App

In addition to the on-device reset options, you can also reset your Amazfit GTR 2e using the Amazfit app on your smartphone. Here’s a step-by-step guide on how to do it:

  1. Ensure that you have the Amazfit app installed on your smartphone. If not, you can download it from the App Store (iOS) or Google Play Store (Android).
  2. Open the Amazfit app and sign in to your account.
  3. Tap on the “Profile” icon at the bottom right corner of the app’s home screen.
  4. From the profile menu, select your Amazfit GTR 2e device.
  5. Scroll down to find the “Unpair” option and tap on it.
  6. Confirm your decision to unpair and reset the device. This will initiate the reset process.
  7. Follow the on-screen instructions within the app to complete the reset.

Resetting your Amazfit GTR 2e through the Amazfit app provides an alternative method that can be convenient, especially if your smartwatch is experiencing connectivity issues. Make sure to follow the instructions carefully and allow the app to guide you through the process.

Resetting the Amazfit GTR 2e Using the Physical Buttons

If your Amazfit GTR 2e is unresponsive or you cannot access the settings menu, you can also perform a reset using the physical buttons on the device. Here’s how:

  1. Locate the power button and the function button on the side of your Amazfit GTR 2e.
  2. Press and hold both buttons simultaneously for about 10-15 seconds.
  3. Release the buttons when you see the Amazfit logo appear on the screen.
  4. Your Amazfit GTR 2e will restart, indicating that the reset process is complete.

Using the physical buttons to reset your smartwatch can be helpful when you cannot access the device’s screen or settings menu. This method allows you to perform a reset even in situations where the software is unresponsive.

Restoring the Amazfit GTR 2e After a Reset

After performing a reset on your Amazfit GTR 2e, you will need to restore your smartwatch to its previous state by reconnecting it to your smartphone and reconfiguring your preferences. Here’s what you need to do:

  1. Reconnecting the Device to a Smartphone:
    • Open the Amazfit app on your smartphone.
    • Tap on the “+” icon or the “Add Device” option to initiate the pairing process.
    • Follow the on-screen instructions to reconnect your Amazfit GTR 2e to your smartphone.
    • Ensure that Bluetooth is enabled on your smartphone to establish a successful connection.
  2. Syncing and Restoring Data from the Amazfit App:
    • Once your smartwatch is connected, the Amazfit app will automatically sync and restore your data, including activity history, sleep records, and other settings.
    • Wait for the synchronization process to complete, which may take a few moments depending on the amount of data.
  3. Reconfiguring Personalized Settings and Preferences:
    • After the data synchronization is finished, you may need to reconfigure your personalized settings and preferences on your Amazfit GTR 2e.
    • This includes selecting your preferred watch face, customizing notifications, and adjusting activity tracking settings.
    • Take the time to personalize your smartwatch according to your preferences.

By following these steps, you can successfully restore your Amazfit GTR 2e to its previous state after a reset. Ensure that you have a stable internet connection during the syncing process to avoid any data loss or interruption.

Troubleshooting Post-Reset Issues

While resetting your Amazfit GTR 2e can often resolve many issues, you may encounter some challenges after the reset process. Here are some common post-reset issues and troubleshooting tips:

  1. Syncing Problems:
    • If you’re having trouble syncing data between your Amazfit GTR 2e and the Amazfit app, ensure that both devices are connected and have Bluetooth enabled.
    • Restart both your smartwatch and smartphone, then attempt the syncing process again.
    • Make sure the Amazfit app is up to date, as newer versions often address compatibility issues.
  2. Data Loss:
    • If you find that some data or settings are missing after the reset, ensure that you have a recent backup of your Amazfit GTR 2e data.
    • If you have a backup, you can restore it through the Amazfit app.
    • If you don’t have a backup, unfortunately, the data may be irretrievable.
  3. Persistent Issues:
    • If you continue to experience persistent issues after resetting your Amazfit GTR 2e, consider contacting Amazfit customer support for further assistance.
    • They can provide personalized troubleshooting guidance or initiate repairs if necessary.

Remember, a reset should be considered a troubleshooting step, and if the issues persist, it’s always a good idea to reach out to customer support for professional assistance.


Resetting your Amazfit GTR 2e can be a valuable tool in resolving issues and restoring its optimal functionality. Whether you choose a soft reset or a factory reset, following the appropriate steps will help you overcome common problems and start fresh with your smartwatch. Remember to back up your data, follow the instructions carefully, and personalize your device after the reset. With the knowledge gained from this guide, you can confidently navigate the process of resetting your Amazfit GTR 2e and enjoy a seamless smartwatch experience.

Sherry's editorial journey seamlessly merges with her passion for horology at WatchReflect. As a seasoned editor and watch enthusiast, she curates insightful guides that cater to novices and connoisseurs alike. With a penchant for research and a flair for storytelling, Sherry transforms horological complexities into engaging narratives. Her mission is to illuminate the path for those navigating the multifaceted realm of timekeeping.

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